The best way to get an INSTANT answer to your question is to visit our help centre.

There you will find answers to many of our commonly asked questions, or you can contact our customer care who will be able to assist you with your query.


In case you missed it, we are 100% online! We have no​ ​physical stores​.

Even if you are based in New Zealand, It can take up to 10 days before you receive the international tracking. Delivery can take 15-60 days. 

If you are looking for a particular remote, submit a request below, we can source most remotes from our suppliers, please give us as much information as you can we will reply with availability and a price.